Technical Support

How to streaming to Youtube live via RTMP/RTMPSStep1: Before making live broadcast, you will need to check the following.• Play the stream address in the encoder with the VLC player and confirm tha...

How to streaming to Facebook live via RTMPS1. Before making live broadcast, you will need to check the following.Play the stream address in the encoder with the VLC player and confirm that it can play...

lf can't log-in the decoder by the default lP or your set lP, pls Insert a needle into the "RST" holeand press the reset button, the indicator light of "STA" will twinkle fast. When the indicator lightof "STA" is off, reset successfully.All parameters will be initialized.

Play the stream address in the encoder with the VLC player and confirm that it can play normaMake sure you have upgraded the newest frmware for RTMPS. Canon camera don't have audio output, you will need to input an external audio.Microphone is not an audio source.

Play the stream address in the encoder with the VLC player and confirm that it can play normally.Make sure you have upgraded the newest frmware for RTMPS. Canon camera don't have audio output, you will need to input an external audio.Microphone is not an audio source.

Most of customers can't log in the control panel of video encoder by directly enter 192.168.0.31 in browser. The reason is that the IP address of video encoder (192.168.0.31) and IP address of PC (laptop) are not in the same network segment, so you can't communicate each other. In order to log in the control web of video encoder, you need to change the IP address of PC (laptop) first.